Factors affecting dental satisfaction among Malaysian dental students

Arunima Chauhan, Harsh Priya, Manoj Kumar


Background: In dentistry, clinical practice is a significant component so studies to understand the level of satisfaction with dental care among dental students were highly recommended. Aims: To assess the satisfaction with dental care among Malaysian dental students. Methods: A random sample of 70 Malaysian students doing their first and second year dental undergraduate course in Melaka Manipal Dental College, Manipal were completed the nineteen item Dental Satisfaction Questionnaire (DSQ).  Results: The mean DSQ total was 60.16±6.2. The internal consistency of the scales for pain management, quality, assess and overall index for dental satisfaction was assessed using Cronbach’s alpha. The scaled mean of total DSQ was 3.16 and reflected neutrality with dental satisfaction. Also, the subscales of pain management, access, and quality of dental care ranged from 2.81 to 3.47 showing not so affirmative attitude towards dental care. Conclusion: The level of dental satisfaction was marginally positive for Malaysian dental students.


Dental Satisfaction Questionnaire; DSQ; dental students; dental care; pain management


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